Responsible Gaming

Last Updated: November 15, 2025

Responsible Gaming: Understanding Our Core Commitment

At DK Win, we are dedicated to providing a safe, transparent, and responsible gaming environment for all players in Bangladesh. Our commitment goes beyond entertainment, we prioritize player well-being, mental health, and sustainable gaming practices.

Age Verification and Legal Requirements

Strict age verification is fundamental to our responsible gaming strategy:

• Minimum legal gambling age: 18 years

• Comprehensive identity verification process

• Government-issued ID documentation required

• Advanced age authentication technologies

• Immediate account suspension for underage attempts

Financial and Time Management Strategies

Deposit Limits Players can set personalized daily, weekly, and monthly deposit restrictions:

• Minimum deposit limit: ৳500

• Maximum daily limit: ৳50,000

• Customizable restrictions based on individual financial capacity

Time Management Controls

• Session duration tracking

• Automatic logout after predetermined time intervals

• Mandatory breaks during extended gaming sessions

• Real-time notifications about playing duration

Problem Gambling Warning Signs

Behavioral Indicators

• Increasing time spent gambling

• Neglecting personal responsibilities

• Lying about gambling activities

• Borrowing money to continue gambling

• Chasing losses consistently

Financial Red Flags

• Unexplained financial difficulties

• Frequent withdrawals

• Selling personal assets

• Accumulating gambling-related debt

• Irregular income management

Emotional and Social Symptoms

• Mood swings

• Increased anxiety

• Social withdrawal

• Relationship conflicts

• Depression or persistent stress

Support Resources and Helplines

National Helplines

• National Mental Health Helpline: 09611677777

• Crisis Support: 16263

• Kaan Pete Roi: 09612-001-181

International Support Organizations

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Controls

Self-Exclusion Options

• Temporary account suspension

• Permanent account closure

• Cooling-off periods (1 week to 6 months)

• Complete self-exclusion from all gaming platforms

Advanced Platform Controls

• Deposit limit adjustments

• Reality check notifications

• Session time tracking

• Automatic logout mechanisms

• Transparent transaction history

Family Support and Education

Resources for Families

• Educational materials about gambling addiction

• Counseling referral services

• Support group recommendations

• Communication strategies

Professional Treatment Options

Available Interventions

• Psychological counseling

• Cognitive behavioral therapy

• Addiction management programs

• Support group participation

• Online and offline treatment resources

Maintaining Healthy Gaming Perspectives

Responsible Gaming Principles

• Entertainment, not income generation

• Set strict budget limitations

• Understand game mechanics

• Maintain emotional detachment

• Prioritize personal well-being

Contact Information

Platform: DK Win

Email: [email protected]

Phone: +880-1612-345678

Address: House 45, Road 12, Dhanmondi, Dhaka 1209 Support: Contact Us

Commitment to Player Welfare

DK Win remains committed to creating a safe, responsible, and transparent gaming environment. We continuously evolve our responsible gaming practices to protect and support our players.